Reference

Legal terms for your account

qp1311 keeps this page focused on the legal terms that shape your account, your data, and your access to the site.

Local lawAccount useData handlingCookie rules
qp1311 Legal terms for your account
CONTACT PATHS

Where to send policy requests

If you want a copy of the legal terms linked to your account, or you need help with a correction, cancellation, or access question, send the request through the channels below.

Email Write to [email protected] if you want your stored details checked, corrected, or deleted where law allows. Add your account ID and the exact field you want changed so we can trace it quickly.
In-app form Use the form inside your account for access questions, document requests, or a change to withdrawal records. We log the request time and reply path so the same thread stays easy to follow.
Written mail If you need a paper trail for a legal request, send written mail through the postal address shown in your account area. We match the letter to your account and keep it with the relevant records.
DATA AND ACCESS

Data handling and account security

We handle legal matters with the same care as account security. Access to stored details is limited to staff who need it, and we keep cookies only for session control, language choice…

Data use

We use your name, phone number, email, and transaction trail to run the account, settle withdrawals, and answer legal requests. We do not use those records for unrelated mail beyond what the law and your settings allow.

Cookie control

Cookies help us keep your session active, remember language choice, and stop repeated login checks. You can clear them in your browser, but some account actions may ask you to verify again.

Security checks

Before sensitive changes, we may ask for a phone match, email match, or a fresh identity step. That helps us stop unauthorised edits and keeps withdrawal or profile requests linked to the right account.

Record retention

We keep legal and account records only for as long as we need them for compliance, payment tracing, fraud checks, or dispute handling. When the retention period ends, we remove or de-link what remains.

Change requests

If your address, phone number, or email changes, send the update through support with proof where needed. We confirm the request against the account holder details before we amend the stored record.

Contact route

For a copy of stored data, a correction, or a question about access, use the contact path in your account area. We answer in order and keep the thread attached to your request.

Questions about the legal page

These questions focus on account rights, stored details, and how we handle requests. If your state or territory does not permit access, the answer is simple: do not continue. Where local law allows access, we use the contact paths above to handle corrections, copies, and closure requests, and we keep a trace of the changes we make.

Yes. Send the request through support with your account ID and the detail you want checked, corrected, or deleted where law allows. We match it to the record before we make any change.

Cookies help us keep your session stable and remember choices like language. They do not replace the legal terms on this page, and clearing them may mean you verify again on the next visit.

Access is available only where local law permits. If your location does not fit the service rules, we will not open the account flow or allow further use until the position changes.

Send the new number through the contact path in your account area. We may ask for a matching email or other proof so we can protect the record before we update it.

We keep account and legal records only for the period needed for checks, payment tracing, fraud handling, and any request under local law. After that period, we remove or de-link what we no longer need.

Use the email or form shown in your account area and say which field needs a change. We reply on the same thread and keep the request tied to your profile.